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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return the item in its original, unopened packaging within 30 days of delivery for a full refund or exchange.
1
Initiate Request
Log into your account and select 'Request Return' next to the relevant order to receive an RMA number.
2
Pack Securely
Place the item in its original box with all manuals and accessories. Use an outer shipping box to prevent damage.
3
Attach Label
Print the prepaid shipping label provided in your return confirmation email and secure it to the package.
4
Receive Refund
Once our technicians inspect the device, your refund will be processed to the original payment method within 5 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing